My KPs......your dime.....who's responsibility?

Handmade.fabulous.fancified. loves its customers more than it loves KPs. Its true. You know how and why? Because here we take full responsibility of what we give to you. As said our product, your dime.....so who's responsibility? OURS!

CUSTOMER CARE SERVICES:

We take full responsibility of our KPs. Yes we do. If you buy a KP from us then we don't forget you the minute you pick up your product and leave. You're still with us cause YOU are our precious customer.

You can avail our customer care service if ever any of our KPs cause any problems to you.
If you have a complaint regarding your KP then you have the contact number provided to you at the time of pick up, just give us a call on that number and register your complaint with us and we'll be more than happy to help out and fix your worry in no time! You can even email your complaint to handmade.fabulous.fancified@gmail.com

Services which can be provided to you within the warranty time* are:

- Fixing up of any problems that arise in your KP at any point, all free of cost. You just need to drop back your KP and leave the rest to us.

- If ever such a situation arises that within the stated time* the KP has reached a condition where it is non repairable then we give you a full refund.


POLICIES:

* Warranty period of every KP is 5 months. You can avail our customer care services for free from the day you pick up your KP and the offer lasts until your KP has completed a happy time of 5 months with you.

* To get a full refund the stated time is 1 month. If within a month your KP has become a beyond repair article then you get a full refund and all your money will be returned happily :)


YOU're happy then we're happier!!!! Because at handmade.fabulous.fancified. we don't forget you the minute you leave our door!

3 weeks later.....

Its been 3 weeks since I officially got back to work after a 2 month hiatus and now things are picking up. I like! I think things are going more smoothly this time around. Maybe its cause I have tried to keep things more organized this time. I don't spend as much time online as I used to previously though its tempting but I try to keep my mind off it. Also I have set a timetable for my working hours which was previously non-existent so that really helps as now I have time to enjoy my second love.....cooking!

Apart from that the work front has been affected by the city situation which at times does get depressing but then again there is still hope. I love it how Karachi never gives up. Its got a life and a will to live. After every bad day there comes a morning where life is so normal that you hardly believe that yesterday things were so bad. I love you Karachi!!!

Though the city situation has sort of shaken up my schedule as pick ups get delayed at times and stock doesn't arrive on time but hey, that's all a part of the bargain.

Days are rushing by so quickly and soon it will be Ramadan. Which makes me think should there be a separate KP collection for Eid? There should be one. I mean we deck up so much for weddings and spend loads and loads on every detail of the outfits we'll wear to so and so wedding then WHY NOT EID? I mean after all there are only 2 Eids in a year and since its a festival given to us by Allah we should be really really happy bout it. So yes there should be a collection for Eid.

These day a lot of people are sort of being judgmental about why the Kolhapuris present on the page have such high prices so I thought I would write a little note to the concerned. First of all your criticism is good as it will make me work harder on my designs and maybe the last KP of the week has not been as awesome as it should have. Thank you for the criticism Lovelies as otherwise maybe I wouldn't work so hard on the next design. =)

However for the pricing of the KPs heres what I have to say in a few lines....

Recently mostly everything has been touched by the price hike fever. Prices of the basic KPs that I get from my vendor, to the embellishement material, to the threads, etc. have gone up so hence it is understandable that the prices of my KPs will go up too. Secondly a simple example will be that everyone can bake a cake. Yet we go to a bakery or a special cake artist to get the cake we want. Why so? Its because these days when life doesn't give you even a second's rest, you want something which is instantly available and you don't have to take time out to create it. Yes you can bake a cake at home and it will be lesser in price than the one you buy from somewhere but it also means that you will have to spend that one day baking the cake instead of doing other things. Similarly hand embellished KPs can be made by you as well, but do you want to take out those 3 days working with the needle on a KP or buy it from someone who already knows the do's and don'ts of stitching up a KP. Yes the price will be higher but in the end you're getting a pretty KP, all stitched to make it last and you don't even have to work hard for it. You're not only paying for the KP but you're paying for those 2 to 3 days that someone has spent stitching your KP so that it is as perfect as possible, just for you. =)

I hope the next time around my design doesn't disappoint my fans on the page. I seriously love you all even if you criticize my designs because if you didn't maybe I would be flying a little too high for my own good. YOU keep me grounded.

xoxo!

A tiny guide to Kolhapuri care.....

The "handmade.fabulous.fancified.tiny guide to Kolhapuri care" is being written specially for our newer customers who are investing in a hand embellished kolhapuri for the first time. As a brand we feel complete responsibility of letting our customers know what our products are like and we don't want to make any false claims to make our products sell.

Basically our Kolhapuris are handmade and hand embellished. It is a fact that handmade things are not as tough as machine made things are. Leather is a material which will wear out with constant use and also lose shape with wear and tear. However there are certain things you can do to keep your KPs looking nice, shiny and make em last longer.

- Firstly if you are investing in a hand embellished kolhapuri then remember handmade things are delicate so they need special care. Do not use your Kolhapuri roughly. Rough use will damage the Kolhapuri. So save it for special days as you would do with any other special shoe.

- At all times keep your Kolhapuri away from water. Leather will lose shape and become grungy if it comes in contact with water. You will end up with extremely loose Kolhapuris and the damage will be permanent so hence no KPs on rainy days.

-Beige colored KPs tend to get dirty very easily due to their color and start looking worn out way before time. So how to keep a beige colored KP shiny and brand new? Every time you use your KP, when you get back home and take it off try putting a bit of moisturizing lotion on a piece of cotton and wipe the base clean. This way the dirt gets wiped off and the leather becomes nice and shiny. ( Do not try this on dark colored KPs or else the color will come off)

- If you are not using your Kolhapuris then its best to keep them wrapped in a plastic/paper bag and stored in a drawer or cupboard. Kolhapuris piled up with other shoes may cause unnecessary tugging and pulling to them which is not good.

- Once in a while if you want you can dust your Kolhapuri base with some good smelling talcum powder (only a small dusting alright sweeties) to keep the KP smelling fresh and nice. 

We know from this post the KP sounds like a high maintenance sandal but this post is just to ensure that you make the most out of little piece of art, this little treasure that you buy from us......the handmade.fabulous.fancified. KP!