On a serious note.....

THOUGHT OF THE DAY!

Glad tidings to the strangers......

Monday, July 18, 2011

My KPs......your dime.....who's responsibility?



Handmade.fabulous.fancified. loves its customers more than it loves KPs. Its true. You know how and why? Because here we take full responsibility of what we give to you. As said our product, your dime.....so who's responsibility? OURS!

CUSTOMER CARE SERVICES:

We take full responsibility of our KPs. Yes we do. If you buy a KP from us then we don't forget you the minute you pick up your product and leave. You're still with us cause YOU are our precious customer.

You can avail our customer care service if ever any of our KPs cause any problems to you.
If you have a complaint regarding your KP then you have the contact number provided to you at the time of pick up, just give us a call on that number and register your complaint with us and we'll be more than happy to help out and fix your worry in no time! You can even email your complaint to handmade.fabulous.fancified@gmail.com

Services which can be provided to you within the warranty time* are:

- Fixing up of any problems that arise in your KP at any point, all free of cost. You just need to drop back your KP and leave the rest to us.

- If ever such a situation arises that within the stated time* the KP has reached a condition where it is non repairable then we give you a full refund.


POLICIES:

* Warranty period of every KP is 5 months. You can avail our customer care services for free from the day you pick up your KP and the offer lasts until your KP has completed a happy time of 5 months with you.

* To get a full refund the stated time is 1 month. If within a month your KP has become a beyond repair article then you get a full refund and all your money will be returned happily :)


YOU're happy then we're happier!!!! Because at handmade.fabulous.fancified. we don't forget you the minute you leave our door!

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